Wolf Designs offer the following Returns Policy: All products are custom made to order and may take up to 5 business days for shipping and handling. We allow returns on products returned from the buyer, subject to Wolf Designs approval and discretion, in their original state as received by the customer from the manufacturer 15 days after the original purchase date for a money back return or item exchange. Buyer is to pay for return shipping charges. All returned items are subject to a restocking and handling fee.